Terms of Use
Last updated: July 11, 2025
Welcome to Score Your CX (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, services, and any related content or features provided by Score Your CX, located at 760 Old Roswell Road, Suite 392, Roswell, GA 30076, and contactable at [email protected]. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By accessing our website or using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian, and you agree to comply with these Terms. These Terms apply to all users, including visitors, registered users, and customers.
2. Use of Our Services
Permitted Use
You may use our services for lawful purposes only and in accordance with these Terms. You agree not to:
Use our services in any way that violates applicable laws or regulations.
Engage in unauthorized access to our systems or networks.
Use our services to transmit harmful, offensive, or unlawful content.
Interfere with or disrupt the functionality of our website or services.
Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.
3. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Score Your CX or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or create derivative works of our content without prior written consent.
4. User Content
If you submit content to our services (e.g., feedback, reviews, or survey responses), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute that content for the purpose of providing and improving our services. You represent that you have the right to submit such content and that it does not violate any third-party rights.
5. Payments and Subscriptions
If you purchase services or subscriptions from us, you agree to provide accurate payment information and authorize us to charge the applicable fees through our third-party payment processors. All payments are non-refundable unless otherwise stated or required by law.
6. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Your interactions with third-party services are at your own risk.
7. Disclaimer of Warranties
Our services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or secure.
8. Limitation of Liability
To the fullest extent permitted by law, Score Your CX, its affiliates, and their respective officers, directors, and employees will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, even if advised of the possibility of such damages. Our total liability to you will not exceed the amount you paid us, if any, for the services giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Score Your CX and its affiliates from any claims, losses, or damages, including reasonable attorneys’ fees, arising from your violation of these Terms or your use of our services.
10. Termination
We may suspend or terminate your access to our services at our discretion, with or without notice, for reasons including but not limited to violation of these Terms, fraudulent activity, or inactivity. Upon termination, your right to use our services will cease immediately.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved in the state or federal courts located in Roswell, Georgia.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on our website with a revised “Last updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have questions or concerns about these Terms, please contact us at:
Score Your CX
760 Old Roswell Road, Suite 392
Roswell, GA 30076
Email: [email protected]