Privacy Policy
Last updated: July 11, 2025
At Score Your CX (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Contact Information: Name, email address, phone number, or mailing address (e.g., 760 Old Roswell Road, Suite 392, Roswell, GA 30076) when you contact us via email ([email protected]) or through forms on our website.
Account Information: If you create an account, we may collect your username, password, and other account-related details.
Payment Information: If you make a purchase, we collect payment details such as credit card information or billing address, processed securely through third-party payment processors.
Non-Personal Information
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site performance, and deliver personalized content.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our services.
Respond to inquiries and provide customer support (e.g., via [email protected]).
Process transactions and send related communications, such as receipts or confirmations.
Send promotional materials, newsletters, or updates (you may opt out at any time).
Analyze website usage to optimize performance and user experience.
Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With third-party vendors (e.g., payment processors, hosting providers, or analytics services) who assist us in operating our business, bound by confidentiality agreements.
Legal Requirements: To comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Score Your CX, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies to:
Remember your preferences and settings.
Analyze site traffic and user behavior.
Deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update: Request access to or correction of your personal information.
Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us at [email protected].
Delete: Request deletion of your personal information, subject to legal obligations.
Cookies: Manage cookie preferences through your browser.
To exercise these rights, contact us at [email protected] or 760 Old Roswell Road, Suite 392, Roswell, GA 30076.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
9. International Users
Our services are hosted in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised “Last updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Score Your CX
760 Old Roswell Road, Suite 392
Roswell, GA 30076
Email: [email protected]